You can have any or all your email forwarded to an outside email account
or to a different email address within your domain. Here you can learn
Creating a Forward
To create a forward, do the following:
- Select Mail Info in the Mail Info menu.
- At the bottom of the page that appears, click Add new mail resource:
- Choose Mail forward from the drop-down list and click Next:
- Agree with the charges, if any.
- On the page that appears, create the forwarding rule:
- Local e-mail address: the address your mail will be forwarded
- Remote e-mail address: the address your mail will be forwarded
to. In case it is your local address, you must write it in full.
Note: In version 2.3 and higher, if you want your mailbox to work
as forward and mail autoresponder at the same time, you can give forward,
mailbox and autoresponder the same name within one mail domain. In this
case, your mailbox will forward all incoming email to another address
and send responses to senders.
Configuring a Forward
To configure a forward, do the following:
- Click the forward. This will open its properties on the right:
- Configure forward properties:
- Local: the local address your mail is forwarded from.
- Remote: any local or external address your mail is forwarded
- Catch All: if it's on, any email sent to a nonexistent
account on your domain will be forwarded to the remote address(es).
Example: you have a forward from email@example.com pointing
to firstname.lastname@example.org. If you mark this forward as catch all,
incoming mail will be forwarded to email@example.com. If someone
sends an email to firstname.lastname@example.org, which doesn't exist, this
particular message will still arrive at email@example.com. If
this forward wasn't marked as catch all, this message would
bounce back to the sender with an error notification.
- Delete: click the wastebasket icon to delete the forwarding
- Trouble Ticket: send your technical administrator a Trouble
Ticket to get assistance with the forwarding rule.
Note: You can have a mailbox named, say, firstname.lastname@example.org
and then create a forward with exactly the same name, i.e. email@example.com.
However, in H-Sphere no mail sent to firstname.lastname@example.org is
stored in it. A forward works only as a foward.
Forwarding to Multiple Addresses
To add one more destination address to a forward, do the following:
- Click the forward. This will open its properties on the right.
- Click the Edit icon in the Remote field.
- Enter a new destination address.