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Your account allows you to maintain your site, store incoming and outgoing
mail for your mailboxes, create and manage databases. Your hosting provider
sells you services and disk space for these resources on his servers.
Your control panel allows you to monitor and manage your disk space usage.
This document covers the following disk space management issues:
Summary Disk Usage
If your hosting plan is configured with the Disk Usage
resource, you will see a Disk Usage bar on your Quick Access
page:
It shows how much FTP (web), mail and DB disk space all
together you are using of your Disk Usage limit.
It shows:
a) the Last Day's Usage
- every 24 hours all servers (web, mail, MySQL, etc.)
are scanned, and all actually used disk space is summarized to make your
Summary Disk Usage for the last day;
b) the Average Usage for the current disk usage cycle (one month
length regardless of your billing period) of your Disk Usage Limit
- for billing purposes, the system also monitors your
average disk usage for the disk usage cycle. From the beginning of this
cycle, summary readings of each daily scan are added up, and the cumulative
amount is divided by the number of days elapsed since the cycle starting
date.
Disk Usage Limit doesn't stop you from using more disk space. But
if you go over it, you will be charged overlimit fee for it. Keep in mind
that your hosting plan might be configured to suspend your account if
you reach/exceed your Disk Usage Limit. Before suspension, you would be
usually notified by e-mail of approaching your limit.
However, you can change your Disk Usage limit, in this case:
1. Your current disk usage cycle is closed.
2. You are refunded recurrent fee for the days remaining to the end of
the disk usage cycle.
3. Your disk usage limit is prorated to the days elapsed from the beginning
of the disk usage cycle. And if your average disk usage is more than this,
you are charged extra fee for the overlimit.
4. A new disk usage cycle is opened.
5. If you are increasing your disk usage limit, you will usually pay recurrent
fee for the increased amount, which is usually less than extra/usage fee.
* Your hosting plan can prevent you from setting very high Disk Usage
limit.
FTP or Disk Quota
If your hosting plan is configured without Disk Usage resource,
you will see a Disk Quota bar on your Quick Access page:
If your hosting plan is configured with Disk Usage resource,
Disk Quota statistics can be found in your FTP manager:
Every 24 hours the system scans your home FTP directory
to see how much web disk is used under your account. It shows how much
FTP disk space you are using out of your Disk Quota.
When you reach your Disk Limit, the system will not let you upload anything
into your FTP home directory. You cannot store more MBs than your Disk
Quota allows.
Keep in mind that your hosting plan may be configured to suspend your
account when you reach your Disk Quota.
To change disk (FTP) quota:
1. Go to FTP/User Account.
2. Click the Change icon in the Quota entry.
3. Enter new quota (in MBs).
When changing Disk Quota:
1. You are refunded recurrent fee for the remaining days of your billing
period
(in case you prepaid for the differecne between your current disk quota
and free MBs allocated with your plan at the begining of the billing period).
2. You are charged recurrent fee prorated to the period remaining to the
end of your billing period for the difference between plan's free and
new quota MBs.
* Note: your hosting plan can prevent you from setting very high Disk
Quota.
Mailbox Quota
For each of your mailboxes you get some default amount of
disk space for storing incoming and outgoing mail. Load statistics for
each of your mailbox can be found in the Properties section for
every individual mailbox:
It shows how much disk space you are using out of your mailbox quota.
You can't store more MBs than your mailbox quota allows.
To change mailbox quota:
1. Go to Mail Info .
2. Click the mailbox in the Object section that you want to change
mailbox quota for.
3. Click the Change icon in the Quota entry, Mailbox
properties section. for each individual mailbox (see image above),
in this case:
- recurrent fee for the days that remain to the end of the current billing
period is refunded.
- you are charged the recurrent fee of increased mailbox quota prorated
to the rest of the billing period.
Keep in mind that your hosting plan may be configured to prevent you from
setting very high mailbox quota.
Database Quota
For each of your data bases you get some default amount
of disk space for storing data. Load statistics for each of your DBs can
be found in the individual DB settings screen:
It shows how much disk space you are using out of this DB quota.
DB Quota doesn't stop you from using more disk space, except for the MS
SQL DB. But if you go over it, you will be charged extra fee for excess.
However you can always increase your DB Quota limit paying recurrent fee
for the increased amount, which would be usually less than payments for
overlimit usage. You hosting plan can be also configured to prevent you
from setting very high DB Quota.
You can change your DB quota limit, by clicking the Change icon
next to the statistics readings for each individual DB (see image above),
in this case:
MS SQL DB:
1. recurrent fee for the days remaining to the end of the current billing
period is refunded.
2. you are charged the recurrent fee of increased DB quota limit prorated
for the rest of the billing period.
MySQL and PostgreSQL DB
1. recurrent fee for the days remaining to the end of the current billing
period is refunded.
2. your DB quota is prorated to the days elapsed from the beginning of
the billing period. And if your DB usage is more than this, you are charged
extra fee for the overlimit.
3. You are charged the recurrent fee of increased DB quota limit prorated
to the days left to the end of the billing period.
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