I called your toll free number for help with my ecommerce store. It turned out my domain's DNS information was not changed yet by my webmaster. Your staff assisted me in getting this changed immediately and now my ecommerce store is working great. I already have a few orders! Thanks
Web Hosting Technical Support
Online Support Links:
- Getting Started - 3 Easy Steps
- Shared Hosting Support Center - Quick answers in everyday language!
- VE Hosting Help Manual - This manual describes the "Configuration and Operation of Private Server Hosting Accounts" in everyday language. (.pdf opens in new window.)
- Video Tutorials - get help with your VE hosting account by watching a movie!
- Nameserver information:
VE Hosting (Virtual Private Servers)
- Site Builder Manual
- Miva Merchant Manuals - Includes detailed steps on "Getting Started as an Online Business" (.pdf document opens in new window.)
(Please email support @ speedfox.com to request installation of either Site Studio or Miva Merchant; takes 1-2 business days to complete. All SpeedFox Web Hosting accounts include these powerful tools for free.)
Help Desk - staffed 24/7
Important Note -- For fastest and most efficient service, please open a support ticket in our Help Desk. Tickets are answered 24 / 7.
Account Management: Manage your website here!
- Shared Hosting plans: Login to your Control Panel
- Virtual Private Server plans: Login to your Control Panel (acct. management)
- Manage your Domain Name Registration here (For domains that were registered through SpeedFox.)
Toll free: 888-377-4322 (7 Days a Week)
International Phone: 011-512-261-1101 (M-F, 8-6 CST)