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I called your toll free number for help with my ecommerce store. It turned out my domain's DNS information was not changed yet by my webmaster. Your staff assisted me in getting this changed immediately and now my ecommerce store is working great. I already have a few orders! Thanks

 

                    Steve
                    
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Web Hosting Technical Support

Server StatusSpeedFox Web Hosting provides full support of Professional Systems Administrators; toll-free telephone and 24/7 support. 100% U.S. Based Support!

SupportOnline Support Links:

  • Getting Started - 3 Easy Steps
  • Shared Hosting Support Center - Quick answers in everyday language!
  • VE Hosting Help Manual - This manual describes the "Configuration and Operation of Private Server Hosting Accounts" in everyday language. (.pdf opens in new window.)
  • Video Tutorials - get help with your VE hosting account by watching a movie!
  • Nameserver information:

    Shared Hosting
    ns1.speedfox.net
    ns2.speedfox.net

    VE Hosting (Virtual Private Servers)
    ns1.speedfox.com
    ns2.speedfox.com

  • Site Builder Manual
  • Miva Merchant Manuals - Includes detailed steps on "Getting Started as an Online Business" (.pdf document opens in new window.)

(Please email support @ speedfox.com to request installation of either Site Studio or Miva Merchant; takes 1-2 business days to complete. All SpeedFox Web Hosting accounts include these powerful tools for free.)

Help Desk - staffed 24/7

Important Note -- For fastest and most efficient service, please open a support ticket in our Help Desk. Tickets are answered 24 / 7.

Account Management: Manage your website here!

Telephone Support:

  • Toll free: 888-377-4322 (7 Days a Week)

  • International Phone: 011-512-261-1101 (M-F, 8-6 CST)

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